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3/5

Delifrance (ODEL)

5 Alexandra Place, Colombo 7


Compared to newer entrants Delifrance is overpriced and underwhelming, but they still do reliably tasty sandwiches and baked goods.



Delifrance is a French sandwich and pastry franchise located at ODEL. They're expensive, but the food is generally tasty.

Delifrance was one of the first international franchises to colonize Sri Lanka, but like most French colonial ventures, it burned out and mostly disappeared. They've gone from having three outlets (Crescat, Hyde Park Arpico truck, ODEL) to having just ODEL. That spot, however, still seems profitable enough. Delifrance is really expensive and upstarts like the Paan Paan Sandwich bar are probably better value for money. However, Delifrance is reliable and, for some of us, it's a good nostalgic bite.

The Food



Delifrance's main trade is sandwiches, served on baguettes, ciabattas or croissants. There's a range of fillings (chicken mayo, smoked beef, tuna) and sides (capers, mustard, pickles - though you have to ask for these). The sandwiches cost from Rs. 410 (veg) to Rs. 720 (smoked salmon on ciabatta). Generally you can expect to pay around Rs. 500. And it's Rs. 130 extra for cheese.

Add in an iced coffee for Rs. 300 and taxes and you're paying Rs. 1,000 easy per person. But as to the taste, it's pretty good. Their bread is good and the flour at least seems to be sourced from France. The short eats are expensive but quite good, with buttery flaky bread and quality ingredients. The sandwiches are reliably good and the coffees and iced coffees are good as well.

You can't go wrong with Delifrance taste wise, but the pricing may put you off.

Service



Delifrance is basically a Subway fast-food style franchise. You walk through a queue, select what you want and they make and serve it all within about 5 minutes. We can't fault the service at all. They're competent and fast. The only gripe is that the sandwich makers aren't particularly generous with the toppings. They're there but you have to ask specifically for each one.

Location



Delifrance is one of two food options inside ODEL, the others being outdoors. You're in the middle of a busy shopping concourse, which actually makes for interesting people watching. You can see tourists and expats and locals alike, browsing through tea and candy and doggy t-shirts. It's also air-conditioned. They've done the decor to look vaguely like a French cafe and there are newspapers. But it doesn't really look like a French cafe.

Conclusion



Compared to newer entrants Delifrance is overpriced and underwhelming, but they still do reliably tasty sandwiches and baked goods.

TIP

Can't go wrong with the various mayo options. Note that extra cheese is about Rs. 130 extra.

Address

5 Alexandra Place, Colombo 7

Directions

It's at ODEL, which is at the corner of the Eye Hospital junction and Ward Place, near the Town Hall.

Contacts

Facebook

Report Inaccuracy

Open until 08:00 PM

Price Range

Between Rs. 500 - Rs. 1000

Ratings Breakdown

Overall Rating
3
Quality Rating
3
Service Rating
3
Ambience Rating
3

Similar Places

User Reviews
R
1

1/5

0

Ruks87

So disappointed about ODEL. Bought very expensive items from you last week only to found out that you guys have advertised the wrong pricing on a guess bag I have already paid on your official site. Instead of price matching or at least giving me a discount, Christina made me pay another LKR18000. Now one of the LKR 13000 shoes I bought size 5 was too tight. Due to Covid-19 I offered to pay for extra delivery fees to send out a new pair in size 6 (one size up) and to get it swapped with the smaller size. But Christina simply refused it saying they cannot do it due to their policy. So, I sent my cousin to ward place store today - 15.07.2020 to get the sizes exchanged as advised by Christina with all the documents he needed. I told Christina to make sure it is all ready to be exchanged as soon as possible. Due to the risk of COVI-19 my cousin's safety is my top responsibility. Christina confirmed me it is already at the counter to exchange. After the in written confirmation from her that it is all ready to picked up, I sent my cousin there. But when my cousin went there, the staff said a complete opposite story. They said he gas to go to Galle face store and come back with a voucher. also said Christina never does her job properly and so on. What is this??? Why are you playing with customers like us? I spent about$500 last week and is this how you treat us? I need a solution ASAP. I am spreading my word of disappointment to everyone i know. Worst customer service ever!!!! STAY AWAY FROM THIS PLACE…

R
1

1/5

0

Ruks87

So disappointed about ODEL. Bought very expensive items from you last week only to found out that you guys have advertised the wrong pricing on a guess bag I have already paid on your official site. Instead of price matching or at least giving me a discount, Christina made me pay another LKR18000. Now one of the LKR 13000 shoes I bought size 5 was too tight. Due to Covid-19 I offered to pay for extra delivery fees to send out a new pair in size 6 (one size up) and to get it swapped with the smaller size. But Christina simply refused it saying they cannot do it due to their policy. So, I sent my cousin to ward place store today - 15.07.2020 to get the sizes exchanged as advised by Christina with all the documents he needed. I told Christina to make sure it is all ready to be exchanged as soon as possible. Due to the risk of COVI-19 my cousin's safety is my top responsibility. Christina confirmed me it is already at the counter to exchange. After the in written confirmation from her that it is all ready to picked up, I sent my cousin there. But when my cousin went there, the staff said a complete opposite story. They said he gas to go to Galle face store and come back with a voucher. also said Christina never does her job properly and so on. What is this??? Why are you playing with customers like us? I spent about$500 last week and is this how you treat us? I need a solution ASAP. I am spreading my word of disappointment to everyone i know. Worst customer service ever!!!! STAY AWAY FROM THIS PLACE…

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